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Thursday, 04/06/2026 10:01

2025 Claims Management Company of the Year Shares Expertise at APAC’s Premier Claims Forum

From 2–4 June 2026, Mr. Vu Van Thang, Deputy CEO of PVI Insurance Corporation, participated in the Swiss Re APAC Claims Executive Dialogue 2026, hosted by Swiss Re, one of the world’s leading reinsurance groups, at Capella Singapore on Sentosa Island. Notably, Mr. Thang joined the event as a speaker, sharing PVI Insurance’s claims management experience and best practices alongside senior executives from leading insurance and reinsurance companies across the Asia-Pacific region.

Mr. Vu Van Thang, Deputy CEO of PVI Insurance Corporation, attends the Swiss Re APAC Claims Executive Dialogue 2026

The Swiss Re APAC Claims Executive Dialogue is a high-level industry forum that brings together senior claims leaders from major insurance companies across Asia-Pacific to discuss the trends, challenges and solutions shaping the future of claims management both regionally and globally. Key topics included catastrophe response and emerging risks, the rapid development of renewable energy and infrastructure projects across Asia, the growing role of claims data in executive decision-making, and the implications of geopolitical developments for insurers in the APAC region from both global and local perspectives.

PVI Insurance’s participation in the Swiss Re APAC Claims Executive Dialogue 2026 reflects the company’s proactive approach to staying at the forefront of modern claims management practices, strengthening international engagement and enhancing its ability to adapt to the rapidly evolving insurance landscape. As natural catastrophes, climate change, geopolitical uncertainty, energy transition and technological advancements continue to reshape the risk environment, claims management is no longer limited to loss settlement. It is increasingly recognised as a strategic function that supports enterprise risk management, enhances customer service quality and contributes to sustainable business development.

At PVI Insurance, claims management has long been recognised as a core pillar underpinning the company’s reputation and customer service excellence. With a diversified portfolio and extensive experience in delivering large-scale insurance programmes across property and engineering, energy, marine, liability, motor and personal lines, PVI Insurance continuously invests in improving claims governance, streamlining operational processes and strengthening coordination among underwriting, loss adjusting, claims and reinsurance functions.

Participation in this year’s dialogue also provided an opportunity for PVI Insurance to gain deeper insights into international best practices in leveraging data, digital technologies and artificial intelligence in claims operations. These capabilities are becoming increasingly critical in accelerating claims processing, enhancing transparency, improving customer experience and enabling insurers to identify emerging loss trends, evolving risks and shifts in market behaviour at an earlier stage.

PVI Insurance’s participation in the Swiss Re APAC Claims Executive Dialogue 2026 underscores the company’s commitment to keeping pace with modern claims management trends

The company’s presence at Swiss Re’s flagship claims forum is particularly meaningful given the recognition PVI Insurance has recently received for its claims and underwriting capabilities from leading industry award programmes.

In 2025, PVI Insurance was honoured by InsuranceAsia News with two prestigious accolades: “Claims Management Company of the Year – Vietnam” under the Country Awards for Excellence 2025 and “Underwriting Initiative of the Year – Asia Pacific” under the InsuranceAsia News Awards for Excellence 2025. These awards recognise the company’s outstanding claims management capabilities, service quality and commitment to innovation in underwriting and risk assessment, while further reinforcing its leading position in Vietnam’s non-life insurance market.

The Swiss Re APAC Claims Executive Dialogue 2026 therefore served not only as a platform for PVI Insurance to exchange expertise with industry leaders, partners and specialists from across the region, but also as an opportunity to reaffirm its commitment to sustainable development, customer-centricity and continuous enhancement of risk management standards. Through active participation in prestigious international forums, PVI Insurance continues to demonstrate its dedication to advancing the insurance industry, elevating claims management standards and delivering greater protection value to customers, partners and the wider community.

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